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Privacy Policy

If you have any questions about our privacy policy or our use of information gathered through our website, please contact privacy@gmh.edu.

We understand, acknowledge and respect any individual’s right to privacy and the concerns one may have in regard to privacy and security. We recognize the importance of protecting the privacy of information provided by our patients, as well as, general users of our website.

The Grady Health System Notice of Privacy Practices is a separate document that governs how medical information about you may be used and disclosed by Grady Health System.

Medical Disclaimer
IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS OR THIS WEBSITE FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. GRADY HEALTH SYSTEM CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY.

Personal Information
A visitor can access and browse our entire site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.
In addition, Grady Health System does not share any personally identifiable information of any individual with any third party unrelated to Grady Health System, except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient through a proper authorization.

Forms
Our website contains forms through which users may request information or supply feedback to us. In some cases, telephone numbers, e-mail addresses or return addresses are required so that we can supply requested information to you, and in other cases, correct names and addresses are required to process credit card payments.
After you fill out a form, we may contact you with follow-up information (unless you have checked an “opt-out” box on the form). We do not provide any information supplied on our web forms to any outside organization for any reason (other than where we may be required to by law, or as necessary to process credit card information). We do not save this personal information for any other reason.

Surveys
Occasionally, we may survey visitors to our site. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our site. We generally do not ask for information in surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an e-mail address) in a survey, it is shared only with those people who need to see it to respond to the question or request.

E-mail
“Phishing” is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from Grady Health System asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.

User Name and Password
In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

Non-Personal Information
Grady Health System collects non-personal information such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to the website.

IP Addresses
The Web server automatically collects the IP (which stands for Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors.
Please note that although such information is not personally identifiable, we can determine from an IP address a visitor’s Internet Service Provider and the geographic location of his or her point of connectivity.

First Party Cookies
We collect information about visitors to our site using “first-party cookies”, which are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. Cookies are never associated with specific personal identities. First-party cookies are distinct from third-party cookies that they are created and directly served by the company hosting the website.
We use two types of “cookies” on this site:
– We use persistent cookies to recognize a repeat visitor, enabling us the opportunity to offer the visitor a set of services or information requested in a previous visit.
– We use session cookies to track a visitor’s path through our site during a visit, to help us understand how people use our site.

You can delete our cookies at any time. The “help” section, located on the toolbar of most browsers, will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Since cookies allow you to take full advantage of some of our website’s best features, we recommend that you leave them turned on.

Security of your Information
Please note that our forms are encrypted to protect your privacy. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet. While we sometimes ask for credit card numbers or certain service transactions, and either pass them on to a credit card processing service or process them manually, we do not store credit card numbers online.
Grady Health System periodically reviews and modifies, where appropriate, its security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. Grady Health System has in place a security program that seeks to mitigate this risk substantially.

Disclaimer of Warranty
MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY GRADY HEALTH SYSTEM

FOR EDUCATIONAL PURPOSES ONLY. GRADY HEALTH SYSTEM MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT.

PLEASE NOTE THAT, BY ITS VERY NATURE, A WEBSITE CANNOT BE ABSOLUTELY PROTECTED AGAINST INTENTIONAL OR MALICIOUS INTRUSION ATTEMPTS. FURTHERMORE, GRADY HEALTH SYSTEM DOES NOT CONTROL THE DEVICES OR COMPUTERS OR THE INTERNET OVER WHICH YOU MAY CHOOSE TO SEND CONFIDENTIAL PERSONAL INFORMATION AND CANNOT, THEREFORE, PREVENT SUCH INTERCEPTIONS OF COMPROMISES TO YOUR INFORMATION WHILE IN TRANSIT TO GRADY HEALTH SYSTEM.

THEREFORE, GRADY HEALTH SYSTEM HEREBY MAKES NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE.

BEYOND OUR REASONABLE CARE TO SAFEGUARD YOUR INFORMATION WHILE IN TRANSIT, GRADY HEALTH SYSTEM CANNOT AND DOES NOT GUARANTEE THE ABSOLUTE SECURITY OF ELECTRONIC COMMUNICATIONS OR TRANSMISSIONS SINCE ANY TRANSMISSION MADE OVER THE INTERNET BY ANY ORGANIZATION OR ANY INDIVIDUAL RUNS THE RISK OF INTERCEPTION.

IN ADDITION, WE HEREBY MAKE NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE.

Limitation of Liability
YOU ASSUME THE SOLE RISK OF TRANSMITTING YOUR INFORMATION AS IT RELATES TO THE USE OF THIS WEBSITE, AND FOR ANY DATA CORRUPTIONS, INTENTIONAL INTERCEPTIONS, INTRUSIONS OR UNAUTHORIZED ACCESS TO INFORMATION, OR OF ANY DELAYS, INTERRUPTIONS TO OR FAILURES PREVENTING THE USE THIS WEBSITE.

IN NO EVENT SHALL GRADY HEALTH SYSTEM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE. GRADY HEALTH SYSTEM MAY CHANGE THIS PRIVACY POLICY WITHOUT NOTICE TO YOU.

Other services provided by Grady Health System on this website may require you to agree to additional terms.

BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS.
If you have any questions about our privacy policy or our use of information gathered through our website, please contact our Webmaster at webmaster@gradyhealthsystem.org.

Terms of Use


Consent
You agree that your use of the Grady Health System web site and any uses of any services or materials are subject to your agreement with all of these Terms of Use and the Web Site Privacy Policy. You agree that you will not violate any local, state, federal, or international laws in using this web site or accessing any Material on this web site.

Site Access
Grady Health System reserves the right to prohibit, restrict, or discontinue your access to certain pages within the web site if you violate any terms of this agreement. Grady Health System may modify these Terms of Use at any time without notice. The modified terms of use will be effective upon posting on our web site. To remain in compliance, Grady Health System suggests that you review the Terms of Use, as well as the other web site policies listed above, at regular intervals.

Medical Disclaimer
IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS OR THIS WEB SITE FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEB SITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. GRADY HEALTH SYSTEM CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEB SITE IN THE EVENT OF A MEDICAL EMERGENCY.

Security
All forms that request personal information (name, address, e-mail address, etc.) are secure and provide encrypted transmission over the Internet.
Grady Health System values your privacy and security. Your data is protected through Secure Socket Layer (SSL) 128-bit encryption, ensuring your confidential information is protected using both server authentication and data encryption technology.

Disclaimer of Warranty
MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY GRADY HEALTH SYSTEM FOR EDUCATIONAL PURPOSES ONLY.

GRADY HEALTH SYSTEM MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT. ALTHOUGH OUR HEALTH INFORMATION CONTENT IS REVIEWED AND APPROVED BY HEALTH-CARE PROFESSIONALS, GRADY HEALTH SYSTEM DOES NOT GUARANTEE THE ACCURACY, ADEQUACY, OR COMPLETENESS OF ANY INFORMATION AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION.

YOU ACKNOWLEDGE AND AGREE THAT GRADY HEALTH SYSTEM DOES NOT OPERATE OR CONTROL THE INTERNET AND THEREFORE GRADY HEALTH SYSTEM DOES NOT GUARANTEE THAT THE USE OF THIS WEB SITE WILL BE ERROR FREE OR FREE OF TECHNOLOGY DOWNTIMES OR UNAVAILABILITY.

YOU ACKNOWLEDGE AND AGREE THAT GRADY HEALTH SYSTEM CANNOT AND DOES NOT GUARANTEE AGAINST VIRUSES, WORMS, OR OTHER UNAUTHORIZED USERS OR HACKERS ATTEMPTING TO OBTAIN ACCESS TO THIS WEB SITE OR INFORMATION TRANSMITTED TO OR FROM THIS SITE.

Grady Health System also reserves the right to temporarily or permanently discontinue this site, any page, or any functionality on this web site at any time and without notice.

Limitation of Liability
IN NO EVENT SHALL GRADY HEALTH SYSTEM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

Governing Law
You agree that any claim or dispute relating to the Grady Health System web site or your use or reliance on this web site shall be construed in accordance with the laws of the State of Georgia without regard to its conflict of laws provisions. The parties agree to be bound and shall be subject to the exclusive jurisdiction of the local, state, or federal courts.

User Name and Password
In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

Children
Accept as otherwise indicated, Grady Health System does not knowingly or intentionally collect personal information from children under age 18. The content of our web site is directed at adults, and therefore this site is intended for use only by adults over the age of 18. If you are under the age of 18, please consult a parent or guardian for help in using this web site.

Inbound Links
You may not, under any circumstances, establish a link to the Grady Health System web site without the express written consent of the General Counsel of Grady Health System, including but not limited to deep linking.

External Links
Please note that pages of this site may be linked to other sites, which may have different terms of use. Grady Health System does not own, control, manage, supervise, direct, or otherwise have any involvement in the business or affairs of ay third party site. Grady Health System is not responsible for the privacy practices or the content of the third party site. Once you link to another site, you are subject to the privacy policy of that site. Grady Health System encourages you to be aware when you are leaving Grady Health System site and to read the privacy statements of each and every web site that you visit before providing any personally identifiable information.

Trademarks and Copyrights
All trademarks, service marks, and logos or copyrights displayed and used in this site are the property of their respective owners. Nothing in this site should be construed as granting any right or license to use any Trademark without the written permission of its owner.

Privacy
Please read the full text of our Notice of Privacy Practices to understand how any Protected Health Information (“PHI”), as that term is defined in the Notice of Privacy Practices (HIPAA), that you submit via the Grady Health System web site will be treated.
BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS.